Implementing a new channel to an engagement telecommunications platform
CLIENT
Go4Clients
PROJECT TYPE
UX/UI
PROJECT YEAR
2019
Project description
Go4Clients was planning to expand its channel stream offering with email. The design team was requested to implement the whole user journey to send email campaign aligning its customer journey with the SMS campaign user journey and using a third party service for HTML drag & drop service.
The outcome of the project was campaign settings, destination uploading, content creation (HTML and plain text support) and a summary with mobile and desktop preview.
Enjoy!
DELIVERY
High fidelity prototypes
IMPLEMENTATION
Email in production!
Here is a screen recording of the new feature in production :)
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